Andalusitano get a lot of mails with questions. We have therefore created this page as a small summary of things that people often ask us. It’s both facts about dealing with us as an agency and myths and stories around the Spanish horses that we are trying to answer as well as we can. Don’t hesitate writing to us if you have any question regarding the process with Andalusitano or things that you wonder about concerning the breed!
Questions to Andalusitano
No, but we will try to help you. It’s always a risk buying a horse unseen in real life and if it really doesn’t work out with you and your horse Andalusitano always offer to sell the horse for you again. Some of our breeders might also take the horse in return for a swap for a more expensive horse, but it’s always you as the buyer who has to pay the transportation and all other costs revolving the swap or new purchase. We are not impossible but we will not promise anything either.
No. The general rule is that none of the horses bought and exported from Spain through Andalusitano can be returned even if it later shows that the horse is unwell physically or psychologically. This is why we make sure to tell you everything we know about the horse before purchase and give you the option to have the horse thoroughly vetted. Read more about the vetting here. Also make sure that the horse you purchase is insured from the day of purchase. Horses are living creatures and anything can happen during their life and its the buyers responsibility to make sure that the horse has been checked before purchase. Any hidden faults that have not been found in a vet check or otherwise up until the day of the purchase are not a reason for returning the horse. The only reason for returning the horse is if the horse is another breed or individual than the one stated on the contract.
All PRE, Lusitano and Andalusian horses are micro chipped. The microchip number is present on the passport of the horse, it is also present in the neck of the horse. We have a microchip reader and check that the horses that are being sold correspond to the right microchip. If you are not coming down here to see the horses that are for sale with Andalusitano personally, we always try make sure to video the horse in the vetting so that you can see that it’s the same horse that is being vetted with the same microchip. But in the end, it’s probably a question of trust in us and that we do what we say we do.
If you don’t live in Spain you would have to take contact with the P.R.E. organisation of your country and they will help you register the horse on you.If you don’t know if there is an association you can contact ANCCE here in Spain which is the main organisation world wide. This is a link to their website: http://www.ancce.es/ there you will find all the information you need about registering your horse.